Direct-to-consumer specialty coffee, roasted weekly.
FY 2026Owner: MarketingThis plan grows Bloom Coffee by deepening the relationship with home brewers rather than chasing one-off sales. The strategic bet: subscription-first. Our best cohort already returns, and a recurring order is the single fastest path to predictable revenue and a lower acquisition cost.
We will pair a sharper brand voice around "freshly roasted, delivered weekly" with a content engine that makes Bloom the roaster people recommend. The full plan targets a 35% lift in subscription revenue and a 15% improvement in return on ad spend.
North star: active subscribers × average weekly spend. Everything in this plan moves one of those two numbers.
| Objective | KPI | FY target |
|---|---|---|
| Grow recurring revenue | Active subscribers | +35% |
| Efficient acquisition | Return on ad spend | +15% |
| Deepen loyalty | 12-mo retention | ≥ 68% |
| Win at gifting | Gift subscription revenue | 2x |
| Segment | Profile | Job to be done | Key message |
|---|---|---|---|
| The At-Home Barista | Breuse daily, owns a grinder | Consistently great espresso | Roasted to your dial, weekly |
| The Ritual Seeker | Values morning routine | A dependable bright start | Slow coffee, fresh ritual |
| The Gift Giver | Buys for others | A thoughtful, easy present | The gift that keeps brewing |
For home brewers who want freshly roasted coffee without the hassle, Bloom is the specialty roaster that delivers a small-batch roast to your door within a week of the roast date. Unlike grocery-store coffees, Bloom's freshness window is non-negotiable, and every bag tells you the day it was roasted.
Our voice is warm, precise, and a little nerdy about the bean — never fussy.
| Channel | Role | Budget | Primary KPI |
|---|---|---|---|
| Email + SMS | Retention engine | $70k | Repeat order rate |
| Paid social | Acquisition | $160k | CAC · ROAS |
| Content + SEO | Organic & SEO | $90k | New subscriber attribution |
| Influencers | Proof | $100k | Brand searches |
| Retention/program | Loyalty | $60k | 12-mo retention |
| Contingency | Test & learn | $60k | — |
Three pillars: Freshness promise, Ritual & how-to, and The people behind the bag.
| Month | Theme | Hero asset | Campaign |
|---|---|---|---|
| Jan | New Year, New Ritual | Brew guide video | New-sub discount |
| Mar | Freshness Week | Roast-date explainer | Roast-to-door race |
| May | Gifting | Gift box unboxing | Mother's Day kit |
| Sep | Harvest season | Origin story film | Limited single-origin |
| Nov–Dec | Holiday | Gift guide | Subscription gifting push |
| Line | Amount |
|---|---|
| Paid media | $160k |
| Influencer | $100k |
| Content & SEO | $90k |
| Email/retention | $70k |
| Loyalty program | $60k |
| Contingency | $60k |