Privacy Policy
Last updated: August 3, 2026
1. Overview
Corple.ai ("we," "us," "our") is an AI-powered automation platform. This Privacy Policy explains how we collect, use, store, and protect your data. By using the service, you consent to the practices described here.
2. Data We Collect
Account Data: Name, email address, password (hashed), company name, industry, company size, website, and timezone.
Workspace Data: Workspaces you create, member lists, roles, and permissions.
Automation Data: Workflows, automation rules, AI agent configurations, execution logs, and task outputs.
CRM Data: Contacts, leads, deals, conversations, and notes you or your team enter.
Integration Data: OAuth tokens and data synced from connected third-party services (Google, Slack, Teams, etc.). Tokens are encrypted with AES-256-GCM at rest.
Usage Data: Feature usage, log entries, IP addresses, browser type, and device information for analytics and security.
Cookies: JWT authentication cookies for session management. We do not use third-party advertising cookies.
3. How We Use Your Data
We use your data to:
- Provide, maintain, and improve the platform and its features
- Execute AI-powered automations, workflows, and agent tasks you configure
- Sync data between integrated third-party services
- Authenticate you and manage sessions securely
- Send transactional emails, in-app notifications, and service alerts
- Monitor for abuse, fraud, and security threats
- Generate aggregated, anonymized analytics to improve product quality
- Comply with legal obligations
4. AI Processing
We use third-party AI models (LLMs) to process your automation data, generate content, and execute agent tasks. Your data may be sent to AI providers for processing. We do not use your data to train AI models. AI providers may retain data temporarily for safety review but do not use it for model training. You are responsible for ensuring you have the right to process any data you submit to AI features.
5. Data Storage and Security
Data is stored in encrypted PostgreSQL databases with TLS encryption in transit. Integration credentials (OAuth tokens, API keys) are encrypted with AES-256-GCM. Passwords are hashed with bcrypt. Access to production data is restricted to authorized personnel and audited. We conduct regular security reviews and vulnerability assessments.
6. Data Retention
We retain your data for as long as your account is active. After account cancellation, data is retained for 30 days to allow for recovery, then permanently deleted. Execution logs and analytics data are retained for 90 days. Integration tokens are revoked and deleted upon account termination.
7. Third-Party Services
The platform integrates with: Google Workspace (Gmail, Calendar, Drive), Slack, Microsoft Teams, Telegram, LinkedIn, Instagram, Facebook, TikTok, X (Twitter), Discord, and SMTP email providers. Each service has its own privacy policy. When you connect a service, you authorize both Corple.ai and the third-party service to exchange data. For social platforms (Facebook, TikTok, X, LinkedIn, Instagram), connection grants permission to publish posts and videos you create in Corple to your own account or Page, read the public metrics of those posts for analytics, and — for Facebook — manage content on business Pages you administer. We never post on behalf of your accounts without your explicit action or a schedule you control, and we never access accounts other than the ones you connect.
8. Data Sharing
We do not sell your data. We share data only with: (a) AI providers for processing automation tasks, (b) infrastructure providers hosting the platform, (c) payment processors for billing, and (d) law enforcement when required by valid legal process. All providers are bound by confidentiality obligations.
9. Your Rights
You have the right to:
- Access your personal data and export it
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Revoke access to connected third-party services at any time
- Object to processing of your data for specific purposes
- Receive a copy of your data in a portable format
To exercise these rights, contact us at privacy@corple.ai.
10. International Data Transfer
Your data may be processed in the United States or other countries where our infrastructure providers operate. We take reasonable measures to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.
11. Children's Privacy
The service is not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has registered, contact us and we will delete the account.
12. Changes to This Policy
We may update this Privacy Policy at any time. Material changes will be communicated via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.
13. Contact
For privacy questions or data requests, contact us at privacy@corple.ai.